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A complaint to the JO (Justitieombudsmannen) - or Parliamentary Ombudsman (Riksdagens ombudsmän), which is the official name of the Institution - can be made by anybody who feels that he or she or someone else has been treated wrongly or unjustly by a public authority or an official employed by the civil service or local government. A person need not be a Swedish citizen or have reached a certain age to be able to lodge a complaint.